Frequently Asked Questions
Everything you need to know about your Atlas Stationers order.
How long will it take for my order to ship?
Most orders are processed within 1-2 business days. Once shipped, standard domestic delivery typically takes 3-5 business days depending on your location.
What is your return policy for stationery items?
We accept returns on unused and unopened products within 30 days of purchase. Please note that fountain pens must not have been inked to qualify for a full refund.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping rates and delivery times are calculated at checkout based on the destination and package weight.
Can I track my order once it has been placed?
Absolutely. Once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your products authentic and brand new?
Yes, we are authorized retailers for every brand we carry. All items are guaranteed to be 100% authentic and shipped in their original manufacturer packaging.