Returns & Exchanges
At Atlas Stationers, we want you to be fully satisfied with your fine writing instruments and stationery supplies. If you are not completely happy with your purchase, you may return eligible items in their original packaging within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Contact our customer support team or use our online portal to request a Return Merchandise Authorization (RMA) number and verify item eligibility.
- 2.Prepare the Package
Carefully pack your items in their original manufacturer packaging, ensuring all pens, inks, or accessories are securely protected to prevent damage during transit.
- 3.Ship to Atlas
Affix your shipping label and clearly mark the RMA number on the outside of the box, then drop off the package at your nearest authorized carrier location.
- 4.Inspection and Refund
Once our team receives and inspects your return to ensure it meets our quality standards, a refund will be processed to your original payment method within 5-7 business days.
